pattern

Privacy Policy

Effective Date: April 22, 2025

1. Introduction

CTC Group ("CTC", "we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect your information when you visit our website at www.thectcgroup.in, and explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

2. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other details you choose to provide through our contact forms or communication channels.

b. Technical Information

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Date/time of visit
  • Pages visited and clickstream behavior

c. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and support marketing campaigns. You can choose to accept or reject cookies when prompted or by adjusting your browser settings. For more details, refer to our Cookie Policy below.

3. Legal Basis for Processing (GDPR Compliance)

  • Consent – Where you have given clear permission.
  • Contract – Where processing is necessary to perform a contract with you.
  • Legal Obligation – Where necessary for compliance with laws.
  • Legitimate Interests – For purposes such as improving services, fraud prevention, or securing our website.

4. How We Use Your Information

  • Respond to inquiries and provide requested services.
  • Process transactions and send administrative information.
  • Send updates, promotions, or newsletters (with your consent).
  • Enhance website performance and usability.
  • Comply with legal or regulatory obligations.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

  • Trusted service providers (e.g., hosting, CRM, analytics).
  • Government authorities or regulators, if required by law.
  • Buyers in the event of a business transfer or restructuring.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements.

7. Your Rights (Under GDPR and Indian Law)

  • Access your personal data
  • Correct inaccurate data
  • Request erasure (right to be forgotten)
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, please contact us at info@ctcindia.co.in.

8. Cookie Policy

We use the following types of cookies:

  • Essential Cookies – Necessary for website operation.
  • Analytics Cookies – To measure and improve performance.
  • Marketing Cookies – To deliver relevant ads and communications.

9. Security Measures

We implement appropriate physical, technical, and administrative security measures to safeguard your personal data against unauthorized access, alteration, or destruction.

10. Third-Party Websites

Our website may link to external sites not governed by this policy. We are not responsible for their content or privacy practices. Please review their policies before submitting any data.

11. Terms of Use (Summary)

  • Use the website only for lawful purposes.
  • Do not interfere with or disrupt the site's security or accessibility.
  • Accept that content is for general information and may change without notice.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised "Effective Date." We recommend reviewing this page regularly for the latest information.

13. Contact Us

CTC Group
E57, 58 EMC Plots, Auto Cluster
Adityapur Industrial Area
Jamshedpur, Jharkhand – 832 109
Email: info@ctcindia.co.in
Phone: +91 (657) 2200739
Website: www.thectcgroup.in

ENGINEERING BEYOND TOMORROW